Terms & Conditions

Last Updated: June 2026

Welcome to Nafisa Traders. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

Nafisa Traders reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.

2. Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate and up to date.

However:

• Product images may vary slightly from the actual product.
• Colors may appear different due to screen settings and lighting conditions.
• Product specifications may change without notice due to manufacturer updates.

Nafisa Traders shall not be held responsible for minor differences between displayed and delivered products.

3. Pricing & Payment

• All prices are listed in Bangladeshi Taka (৳).
• Prices are subject to change without prior notice.
• We reserve the right to correct pricing errors at any time.
• Orders will only be confirmed after successful payment verification or order confirmation for Cash on Delivery (COD) orders.

We accept available payment methods including Mobile Banking, Bank Transfer, Online Payment Gateways, and Cash on Delivery where applicable.

4. Order Confirmation

After placing an order:

• Our team may contact you for order verification.
• Orders are subject to product availability.
• We reserve the right to cancel or refuse any order due to:
  • Stock unavailability
  • Pricing or technical errors
  • Incomplete customer information
  • Suspicious or fraudulent activity

If payment has already been made for a canceled order, an appropriate refund will be processed.

5. Delivery Policy

We aim to deliver products within the estimated delivery timeframe.

Estimated delivery times:

• Inside Dhaka: 1–2 Business Days
• Outside Dhaka: 2–5 Business Days

Please note:

• Delivery times may vary depending on location, weather conditions, public holidays, and courier service performance.
• Delays caused by courier partners are beyond our direct control.
• Delivery charges may apply depending on the product and delivery location.

6. Return & Refund Policy

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

7. User Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information during registration and checkout.
• Maintain the confidentiality of your account information.
• Use the website only for lawful purposes.
• Refrain from engaging in fraudulent, abusive, or harmful activities.

Any misuse of the website may result in account suspension or legal action.

8. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Text content
• Website design
• Branding materials

are the intellectual property of Nafisa Traders and are protected under applicable copyright and trademark laws.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited.

9. Limitation of Liability

Nafisa Traders shall not be liable for:

• Indirect or consequential damages arising from product usage.
• Delays caused by third-party service providers.
• Losses resulting from website downtime, technical issues, or unforeseen circumstances.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Bangladesh.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Nafisa Traders

Email: foysalahmmed320@gmail.com

Phone: 01626252114

Our support team will be happy to assist you with any inquiries regarding orders, products, payments, or website usage.

Nafisa Traders – Building Trust, Delivering Quality.